Challenge
Japanese consumers expect precise delivery time slot selection (morning/afternoon/evening). Shopify checkout does not natively support delivery date/time selection, causing customer service burden and delivery failures.
Solution
Developed checkout extension with calendar UI for date/time selection. Integrated with order attributes and metafields for logistics partner synchronization. Validation logic prevents selecting unavailable dates (holidays, capacity limits).
Impact
Eliminated delivery timing issues, reduced customer support inquiries related to delivery scheduling.
Tech Stack
Project Overview
Delivery scheduling feature tailored to Japanese delivery practices. Improved customer experience while optimizing operations.
Implementation Approach
Leveraged Checkout Extensions for seamless integration into checkout flow. Connected with carrier capacity management systems.