Challenge
Japanese retailers using domestic CRM system needed automated customer data sync from Shopify. Manual export/import caused data lag and errors. No existing connector for this specific Japanese CRM.
Solution
Developed integration app syncing Shopify customer data (orders, profiles, tags) to Japanese CRM platform via API. Bidirectional sync for customer updates. Webhook-based real-time updates when orders placed.
Impact
Eliminated manual data entry, enabled real-time marketing campaigns based on Shopify purchase behavior.
Tech Stack
Shopify WebhooksCRM REST APIData mapping layer